Centralized communication

Email inboxes are made to send & receive emails - just like letterboxes were in the era of paper communication. An inbox is not made to manage tasks: the only thing it has to do is sending & receiving e-mails. People try to stay organized in their inbox by adding colors, folders & priorities and apply the "mark as unread" feature, but at the end of the day, they feel stressed.

When multiple persons have to work in one shared inbox, things only get even more complicated. Nobody knows what the others are doing, have already done or are planning to do.

With Rooftop, all communication comes together in one inbox. Teams are aligned and organized, can work more efficiently and discuss the next steps to make better decisions faster. 

Collaboration with internal mentioning

Teamwork makes the dream work

Efficiently join forces and say goodbye to sending emails about emails, cc's, bcc or forwarding.
Mentioning each other is the new way of collaborating.

Personal inbox and team inbox

Manage your personal email address and collaborate in shared email addresses without losing the overview and the privacy of your personal inbox.

shared inbox and personal inbox

Assignments

No more overseen emails. By assigning conversations to the correct person, it is always clear which team member is working on which topic. 

Assign emails

Comments and mentioning

Notify your team members. Thanks to internal comments, you inform each other about current affairs, share the workload and avoid duplication.

Collaboration with internal mentioning

Smart email detection

"Someone changed the email subject again”. With Rooftop, inboxes never get cluttered. Thanks to Smart detection, emails are grouped automatically.

No more split emails with broken email chain detection

Personal inbox and team inbox

Manage your personal email address and collaborate in shared email addresses without losing the overview and the privacy of your personal inbox.

shared inbox and personal inbox

Assignments

No more overseen emails. By assigning conversations to the correct person, it is always clear which team member is working on which topic. 

Assign emails

Comments and mentioning

Notify your team members. Thanks to internal comments, you inform each other about current affairs, share the workload and avoid duplication.

Collaboration with internal mentioning

Smart email detection

"Someone changed the email subject again”. With Rooftop, inboxes never get cluttered. Thanks to Smart detection, emails are grouped automatically.

No more split emails with broken email chain detection

Make people love your brand

To your customers and suppliers, your support will feel like a normal email because you don’t treat them as a ticket.
For your team, life becomes easier because of the automation that is behind it.

Canned responses

Gain time on frequently asked questions. Save email templates and insert them into a conversation for more consistent answers. 

email canned responses

Tags

Add tags to see the status of emails (to reply, urgent, private,…) or use them to help you keep your inbox organized by categories. You name it, we got it.

Tag your conversations

Build workflows

Stay ahead of recurring tasks by creating rules and adding steps to map out processes. Notifications will keep you informed so you won’t miss a step in the process.

Create workflows to auto route shared inboxes

All related attachments

With Rooftop, you have access to a database that stores all the necessary documents related to a conversation, right at your fingertips. 

Rooftop all attachments

Canned responses

Gain time on frequently asked questions. Save email templates and insert them into a conversation for more consistent answers. 

email canned responses

Tags

Add tags to see the status of emails (to reply, urgent, private,…) or use them to help you keep your inbox organized by categories. You name it, we got it.

Tag your conversations

Build workflows

Stay ahead of recurring tasks by creating rules and adding steps to map out processes. Notifications will keep you informed so you won’t miss a step in the process.

Create workflows to auto route shared inboxes

All related attachments

With Rooftop, you have access to a database that stores all the necessary documents related to a conversation, right at your fingertips. 

Rooftop all attachments

A great performing team is data driven

Creating an excellent customer experience or building a strong brand 
asks for insights in the way you are performing.

Measure team performance with inbox analytics

Track and monitor the activity of your team with charts and reports that will visualize your KPI's and help you to improve your team. Get detailed stats about your team's workload. Create stats that will help you to boost your business based on customer questions or suppliers' feedback. Everything you need to know about your team, customer, suppliers or stakeholders is right there in your inbox. It is time for you to start using this and take the benefits. 

Analytic & reporting dashboard

Your data is safe with us

GDPR proof

ISO 27001 Certified

No third-party interference

Do you have an idea for a new feature you'd like to see in Rooftop?

Let us know on our Roadmap. You can make suggestions and see what rooftop will look like in the future.

Because rooftop is what we build together! That's why it's called a collaborative software, get it? 😉

How to get started?

Free trial

Try Rooftop for 14 days.
No commitment, no credit card required.
Just an email address and you are all set to regain control over your workday. 

See Rooftop in action

Convinced, but want to learn more?
Get in contact with one of our customer success managers and see how it works. 
We will get in touch as soon as possible.