Every missed email is a missed opportunity
Never miss a critical message again. With a shared inbox, you and your team can easily pick up emails or assign them so nothing gets lost or is answered too late.
Create more visibility as you grow, see who is working on what and stay on top. A shared inbox gives you a birds-eye view over statuses for every email: to reply, urgent, waiting for an answer, you name it.
Drive sales and customer loyalty
With the contact overview feature, you get insights on your customers, suppliers or stakeholder's previous interactions with your brand.
In a blink of an eye, you can see the summary and gain context so you and your teammates can deliver more personalized customer service. Upselling or cross-selling was never so easy. Create a better remarketing strategy based on the insights and boost your e-commerce business.
Email templates with answers to your most common questions will help you to stay consistent with a personal touch.
Keep private notes or share them by mentioning team members so you can discuss the next steps together.
Rooftop notifies you when it detects a broken conversation chain and prevents your inbox from being cluttered.
Match shipping partner with customers
Keep the overview of all partners you are working with and link them to questions, emails or even customers. Easily track the progress of for example deliveries or new articles.
Group all emails in one project to contact both supplier and customer separately but keeping the overview in one communication flow. Stop switching between different interfaces or platforms when you can all manage it within your shared inbox.
Measure what matters to most with Rooftop's analytic reports. See where your team can go on auto-pilot or where you can improve your team to answer faster and deliver more.
Awesome customer service, any place, any time. The all-in-one tool that grows with your team and builds loyal customers. An empty inbox makes happy customers and happy employees.
Try Rooftop for 14 days.
No commitment, no credit card required.
Just an email address and you are all set to create a better customer experience.
Convinced, but want to learn more?
Get in contact with one of our customer success managers and see how it works.
We will get in touch as soon as possible.