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Essential

Best for teams of 2-3

17,25€
15€
per user, per month
Max. 5 users

Includes: 

  • 1 shared inbox
  • Assign emails
  • Internal comments

Team

Best for teams of 3-5

28,75€
25€
per user, per month
Max. 10 users

Everything of Essentials, and: 

  • 3 Shared inboxes
  • Unlimited basic rules (Round-robin)
  • Organize inbox with tags

Business

Best for multi-teams usage

40,25€
35€
per user, per month
Unlimited users

Everything of Team, and: 

  • Unlimited shared inbox
  • Advanced rule creation
  • Analytics & KPI measurement

Corporate

Only available on annual contracts

Custom
Custom
per user, per month
Unlimited users

Everything of Enterprise, and: 

  • Unlimited features
  • Personal development of new features
  • 24/7 support

Compare all features

Features
Essential
Team
Business
Corporate
Maximum number of users
5 users
10 users
Unlimited
Unlimited
Mailbox
1
3
Unlimited
Unlimited
Extra mailboxes
10€
10€
Unlimited
Unlimited
Templates
3
Unlimited
Unlimited
Unlimited
Sharing draft
Automated workflow rules
10
Unlimited
Unlimited
Unlimited
Categories to organise team inbox
1 with max. 10 items
1
4
Unlimited
Manage contacts & groups
Notifications between colleagues
KPI
30 days-free
30 days-free
Live feed
SMS
Mobile iOS app access
Process module
1
3
Unlimited
Unlimited
Tags
Max. 10
Unlimited
Unlimited
Unlimited
Support
By email
By email
By email
On site, by phone and by email
Storage capacity
30Go
30Go
30Go
Unlimited

Add-ins

Unlimited storage

Only available in Business pack

50€/month

Real estate module

Customer service module

FAQ

Can I start using Rooftop on my own?

No. You can take the 14 days free trial period to get a flavor of what Rooftop can do for you, but you can't start using it without contacting us for the setup. This process takes only one business day and you will be up and running. Our mission is to really deliver a tailor-made product that boosts your team to its full potential. That is why we evaluate your case together and set up the perfect Rooftop environment for you and your team members. 

When starting the Rooftop Free trial, one of our success managers will get in touch with you to make sure you truly have an added value trying Rooftop.

Do I need a credit card to get started?

No, all you need is an email address and you're good to go.

Do I need to connect more than one account?

Yes, Rooftop is a collaborative shared inbox that has it's added value when multiple people are working together in one inbox. You can add a shared inbox you are already using or create a new one just for the try-out. Note that when you do this, you have put more energy in writing yourselves emails to the new account to test the environment. 

In which languages is Rooftop available?

Rooftop is available in English, French and Dutch and available all over the world.

What happens at the end of my trial period?

One of our customer success managers will get in touch with you and evaluate your trial period. If you have the feeling that you haven't got the full potential out of the application or you didn't have time to try it properly, then your trial period can be extended. Or we can arrange a 1h demo to show you how you can streamline your team even more. If you are not convinced, we only ask for feedback to help us improve our shared inbox even more. 

What happens when I attain feature limitations?

If you and your team exceed the maximum allowed features in any plan, you can upgrade by contacting one of our customer success managers. We can evaluate your needs together and find the perfect plan for you. 

What currency can I pay in?

Since we're a European company we only accept EUR (euro) payments. (for now) 

How can I remove my licence?

Depending on your contract, contact support or your customer success manager to discuss your case: If you remove anything or downgrade your plan, the change will only take effect at the next billing cycle. We do not offer credits or refunds for unused licenses, plan changes, and plan cancellations.