Real-time collaboration on emails
With Rooftop, you give your team the power to collaborate in your shared inbox with internal messages. Coordinate with your team and @mention each other to get things done delivering a never faster exceptional customer experience from distance.
Easily assign emails to the right responsible. Delegate or share emails and attain inbox zero! No more CC, FWD or BCC, assign or simply create rules to auto-assign emails.
Collaborate as if your team was in the same room
With Rooftop you always have the full context. A shared inbox made for real time collaboration. Get each other updated, track progress and comment on emails to get things done in no time.
Keep everyone in the loop
Manage individual emails, group emails or text messages in one place. Unlock information your team might be missing. Gain internal visibility with shared inboxes without losing the privacy of a personal inbox.
Understand team performance
Track every key metric, email frequency, responding time and see team performance as well as individual performances. Be the manager they need and help your team to improve through your shared inbox analytics stats.
Simple and easy rules that delivers the right email to the right person. Go for inbox zero.
See all previous interactions of customers without treating them as a ticket.
Reply to your customer wherever you are, don't make them wait any longer and match your SLA's.
Try Rooftop for 14 days.
No commitment, no credit card required.
Just an email address and you are all set to regain control over your workday.
Convinced, but want to learn more?
Get in contact with one of our customer success managers and see how it works.
We will get in touch as soon as possible.