Manage all property communication in one platform

From maintenance issues to administrative questions, Rooftop brings every interaction together in a single platform. You no longer need to manage communication in Outlook. Every incoming email is automatically captured and organised in one consistent way.

Rooftop automatically classifies emails and messages by:

  • Property or building
  • Owner
  • Tenant
  • Type of request
  • Level of urgency

Each email and message is structured as a clear request inside the platform. This ensures full traceability, clear ownership and a transparent overview of what needs to be handled.

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Improve efficiency with automation and QR codes

Rooftop does more than structure emails. It automates them. Based on predefined workflows, the platform automatically detects the type of request and dispatches it directly to the right property manager or responsible team member.

Tenants can also report issues via QR codes on site. Their request is automatically converted into a structured email, classified by property and request type, and assigned to the correct owner.

The result: less inbox clutter and faster response times, all within one integrated platform.

Key benefits for property management teams

Email organisation

Organise emails by building, tenant, request type or urgency, ensuring every message is easy to find and manage.

Clear ownership

Assign clear ownership and route messages to the right person, based on the criteria you choose.

Team collaboration

Work from a shared view of all inboxes, easily pick up conversations where colleagues left off and keep everyone informed.

Task management

Turn emails into actionable tasks, set deadlines and track progress to ensure nothing falls through the cracks.

Get actionable insights from your inbox

Your inbox is full of data, use it!

Rooftop turns daily communication into valuable data. Property managers gain insight into workloads, response times and the number of incoming and outgoing messages per building or customer. This helps them allocate resources more effectively and continuously improve service quality. 

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Property management tool

Synsafe is Easi’s property management solution, designed specifically for professional syndics. It centralises administration, communication and technical follow-up in one intuitive platform.

Rooftop is directly integrated into Synsafe. This means:

  • Communication is directly linked to property files
  • Owner and tenant data remain synchronised
  • No switching between systems
  • No duplication of information

Rooftop and Synsafe work as one integrated tool, supporting the full property management workflow.

AI assistance inside your shared platform

Suggest quick responses

Summarise long conversations

Identify action points

Translate emails or comments

Send smart follow-up emails

We are already helping them

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See Rooftop in action

Discover how Rooftop supports Syndic & property management teams in their day-to-day operations. 

Book a demo and speak with one of our customer success agents.

Book a demo