Why Rooftop? 

Remember the time when you still enjoyed the sound of an incoming email? Rooftop makes sending emails collaborative and helps your teams getting productive with emails again. Why change to a complicated ticketing system when your team and your customers are used to sending emails? Just say goodbye to sending emails about emails, forwarding emails, complicated email chains and lost messages. We got all your frustrations covered.

Why Rooftop

We get it. What you need is

Collaboration

A tool that fills the gap between internal and external communication and adds easy and intuitive collaboration. Your team is your personal @support. 

Collaboration with internal mentioning

Automation

Rooftop helps you take control of your inbox by automatically assigning the right messages to the right persons. Don’t miss out on emails and avoid duplications.

automatically assigned emails

Analytics

All the information you need about your business is right there in your inbox. Understand what customers really want and get insight into how you can improve as a team.

Rooftop statistics about emails

Collaboration

A tool that fills the gap between internal and external communication and adds easy and intuitive collaboration. Your team is your personal @support. 

Collaboration with internal mentioning

Automation

Rooftop helps you take control of your inbox by automatically assigning the right messages to the right persons. Don’t miss out on emails and avoid duplications.

automatically assigned emails

Analytics

All the information you need about your business is right there in your inbox. Understand what customers really want and get insight into how you can improve as a team.

Rooftop statistics about emails

Great customer satisfaction begins with great communication

Break down the containers around emails and get your team in sync. Start building a strong brand by putting your customers first and providing the best possible customer experience.

Make email great again

Easily manage group email

support@, marketing@, anyotherteam@ all in one shared inbox.

Personal and shared inbox

Gain internal visibility without losing the privacy of a personal inbox.

Assign emails effortlessly

No message falls between the cracks. There is always someone on it. 

Know your customer

See previous emails, messages, etc. and get instant context. 

Automation when possible

Canned responses, automated rules, tags, etc.
Keep focus on what matters.

Manage statuses

Keep an overview of where you stand.
See next actions and make follow-up easy.

Make inbox zero attainable

Rooftop is everything you need to work faster
 and reduces email overload. 

Tailor-made customer support

You want to give your customers the best possible experience. We go the extra mile making sure you and your team get award-winning support.

Onboarding 

We got a mission: bringing your team to their full potential. Answering emails should be fun and productive. Our customer success managers will lead you the way. 

FAQ and Help center

Still have some questions? Take a look at our help center or FAQ and become an expert. Even internal onboarding will become simple. 

Contact our customer support team

Rooftop customer support