What is a NOC?
NOC stands for Network Operations Center and is often part of managed services. You could imagine as a centralized service desk by whom more complex IT networks are monitored 24/7.
Which businesses could need a NOC service?
Almost any SME or larger company in different sectors, even non-profit organization can engage the services of a NOC.
A NOC service is especially useful for companies with an IT infrastructure that requires high availability. Think of companies that do pretty much everything digitally, which means network connectivity is important, servers, applications or website that need to be accessible.
See what our NOC service can mean for your business
Why does my company need a NOC service?
NOC services are offered for relieving your IT team in their day-to-day operations. Our proactive services allow them to focus on what they do best, looking after your business.
What does a NOC do?
Our NOC engineers provide 24/7 monitoring, proactive maintenance and management of network and security components, including:
- Networks
- Routers and Switches
- Servers
- Firewalls
- VPN Tunnels
- Wireless Access Points
- LANs/WANs/MANs
- Etc.
We also provide support and troubleshooting to ensure optimal performance and uptime.
Upgrade your Managed Service with NOC services
The NOC team is an addition to our MyConnect team and is contacted for Network and Security related issues.
Whereas the MyConnect team often comes into contact with end-users, your IT team can rely on our NOC experts to resolve more complex requests and defuse situations without having to make a request. This thanks to our monitoring.
Advantages of a NOC service
Expertise
You can think of our NOC team as an addition to your IT team. They assist them with expertise and actions brought by their experience from other environments. In addition, their focus enables them to act faster.
Scalability
To perform NOC service, you need a whole range of tools and skills, which are often time-bound. As a service provider, we offer the ideal mix for monitoring and quickly switching according to your growing and changing needs.
Lower TCO
Our NOC service comes with a fixed and predictable cost that is much lower than the cost of an additional in-house IT expert. Our NOC service is additionally complemented with a detailed report that includes the KPIs of our interventions.
Employee satisfaction
In addition to a boost in efficiency for your IT team, their satisfaction will also get a boost. It means no 24/7 staffing, less service requests at their end and more focus. For the end-users it means a constantly performing network.
Discuss your situation with our NOC team
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