Frequently Asked Questions

Can I start using SmartSales on my own?

No. You can take the 30 days free trial period to get a flavor of what SmartSales can do for you, but you can't start using it without contacting us for the setup. We don't offer a one-size-fits-all solution because every customer is different and deserves a personalized onboarding plan. Our teams are there to help you start up and will follow-up on your project from the start until the go-live. After the go-live, our helpdesk team stays available. 

In which languages is SmartSales available?

SmartSales is available in more than ten languages, among others: English, French, Dutch, German, Spanish, Slovak, Turkish, Czech, Polish, Portuguese and Italian. The list of languages is growing every month. Please contact us to know if your language is on our roadmap. 

What's included in the price?

By choosing SmartSales you enjoy:

  • The use of our mobile and web application
  • Our latest updates
  • A high quality multilingual technical support (ENG, FR and NL)
  • Invitations to EASI events and specialized webinars on our product.
  • A partner in Belgium with a presence in Switzerland & The Netherlands.
Is there a trial period?

Of course, you can request a free trial period here.

If you prefer a live demo, that’s possible too. You can ask it here.

Can I transfer my data from my current tools to SmartSales?

Yes! Our consultants have over 20 years of experience in migrating and transferring data from other systems to our software applications. Your best guarantee for a flawless start-up.

Can SmartSales work with my current applications?

Yes. This is one of our biggest strength. We have already created countless interfaces for customers using the most used CRM’s, Office applications and logistics platforms. Not sure if your system qualifies? Feel free to contact us and our consultants will evaluate how your CRM or ERP-application can be integrated in SmartSales.

Can I talk to someone?

Certainly. We believe in a close partnership with our customers. If you need to contact someone directly, you can call our customer support team during business hours or you can create a ticket through our extranet

Is my business too small for SmartSales?

SmartSales can be perfectly integrated in any business. If you have salespeople on the road, then SmartSales is a good fit to your needs.